staying on the path
Navigating Circumstances
CHARTING A COURSE TO OPTIMAL OUTCOMEs
Hypothetical Examples of Focus Drift
- The actions of some internal stakeholders seem to have drifted away from the core mission. Although the stated mission of the organization may be to provide a particular service or product, certain individuals have begun to view their roles as supporting another purpose that they have independently determined is foremost. The issues that have become a concern for them have much in common with the degree of societal change in play, and those do manifest to some degree within the organization, however their focus on these is not your core mission.
- People responsible for business development have focused on clients whose needs for your products or services are episodic, and those customers won’t necessarily need your offerings in the future. Your mission and the associated strategy are focused on long-term client relationships. Although these episodic clients are paying handsomely for your offerings at this point, you are growing concerned that when their demand tapers, you will be left with not enough monthly recurring revenue to sustain the enterprise. It is also becoming clear that your revenue is not diversified as a result. You suspect that your organization is selling to the clients easiest to acquire, rather than focusing strategically on an ideal, long-term client set.
A Solution
The Convergent Focus view of organizational success is that all organizational actions and behaviors should be ultimately governed by the organization’s mission, vision, and values. Understanding the organization’s activities through the lens of the Convergent Focus model will help all stakeholders understand the relationships of all core operating spheres with one another and with the core intent of the organization. This way, the organization maintains alignment with its intended purpose. Set up a complimentary initial conversation to understand how this may be of great assistance.